Privacy Policy — Dear Santa

Who we are

Dear Santa is made by Jagganaut Ltd. If you have a question about privacy, email hello@jagganaut.com.

What the app stores on your device

To work, Dear Santa saves the following on your phone only:

• Each child’s first name and chosen icon colour
• Optional details you enter about them — something they love, and a pet’s name
• Photos taken or chosen in the app, and the name given to each wish
• Letters written to Santa, and letters shown as coming from Santa
• The “nice list” level you set for each child, and any private note you add for Santa to mention
• A four-digit PIN, if you set one, and your delivery-time and frequency preferences
• Whether the optional unlock has been purchased — a single yes or no, so the app keeps working without a connection

All of this lives in your device’s app storage. It is never uploaded, backed up to us, or shared with anyone. We have no ability to read it.

What we collect

Nothing.

Dear Santa has no accounts, no sign-in, no cloud sync, no analytics or usage statistics, no crash reporting, no advertising, and no third-party tracking or marketing software of any kind. Fonts are packaged inside the app rather than fetched from the internet.

The app makes no network requests of its own. The single exception is the paid unlock, and even that is not a request from us: the app asks the Google Play or App Store app already installed on your phone whether your store account has bought it. That conversation happens between your phone and your store, and we are not part of it — there is no payment service in the middle and no server of ours anywhere. See Purchases.

We do not collect personal information, so there is nothing for us to store, sell, share, or disclose — and we do not do any of those things.

Camera and photos

Dear Santa asks for two permissions:

• Camera — to photograph a toy so it can be added to the wish list.
• Photo library — only if you choose an existing picture instead of taking one.

Photos are saved into the app’s own storage on your device and used solely to show the wish inside the app. They are not uploaded, analysed, or shared. The app does not read your photo library beyond the single image you pick, and does not access your contacts, location, microphone, or any other personal data.

You can decline either permission. The app still works — you just won’t be able to add pictures that way.

Notifications

Dear Santa can let you know when a letter from Santa arrives.

These are local notifications: your phone schedules and shows them by itself. Nothing is sent to us or to anyone else, and there is no “push” service involved — the app holds no device token and contacts no server to deliver them.

Decline the permission and everything still works; letters simply wait quietly in the app until you next open it.

Children’s privacy

Dear Santa is designed for families and intended to be set up by a parent or guardian.

Because the app collects no personal information and transmits nothing off the device, it does not gather personal information from children as defined by the US Children’s Online Privacy Protection Act (COPPA), the UK and EU GDPR provisions on children’s data, or the New Zealand Privacy Act 2020. There is no registration, no profile, no messaging with anyone outside the household, and no way for a child to share anything from the app.

The parent area is protected by a PIN so that settings, private notes and any letters written as Santa stay out of reach of children using the app.

Security, honestly

Information is stored using your device’s standard app storage and is protected by your device’s own security — your passcode, biometrics and operating-system app sandboxing.

To be straightforward with you: the parent PIN is an access gate, not encryption. It stops a child tapping into the parent area; it does not encrypt the underlying data. Anyone with your unlocked phone and technical means could potentially reach the app’s stored files. Since nothing leaves the device, protecting the device itself is what protects the data.

Keeping or deleting your information

You are in control:

• Delete everything — open the parent area and choose Delete all data. This permanently removes every child profile, photo, wish and letter.
• Delete the app — uninstalling removes all of its stored data from your device.

Because we never receive your information, there is nothing for us to delete on our side and no request you need to make of us. If your device backs up apps (iCloud, Google backup), a copy may exist in that backup under that provider’s own privacy policy — that’s between you and them.

Purchases

Dear Santa is free, with one optional purchase that unlocks the parent-area features for writing letters as Santa. Buying it is entirely between you and your app store.

• The payment is handled by Google Play or the App Store. We never see or receive your card details, your name, your email address, or your store account.
• No payment service sits in between. The app talks to the store software already on your phone. Nothing is routed through us or through a third-party billing company, so no record of your purchase reaches anyone but your store.
• All the app ever asks is “has this account bought the unlock?”, and all it keeps is the yes or no — on your device, alongside everything else.
• Those transactions are covered by Google’s and Apple’s privacy policies, not this one.

If you buy the unlock and later use the app with no internet connection, it keeps working. The answer is remembered on the phone.

Changes to this policy

If the app changes in a way that affects privacy, we will update this policy and the “last updated” date above, and — if the change is significant — say so in the app or the store listing.